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TOPIC: Cafcass 1st call

Cafcass 1st call 3 weeks 2 days ago #106257

  • JCCC123
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Hi,

I am supposed to have my 1st court date on the 18th / May.

Cafcass emailed me on the 1st of April (egress), last Thursday i received an SMS message that "they can't contact me by post" (I did as requested, emailing them my info - which they already obviously had -).

Today I called them as I was expecting some email/SMS as response, the guy struggled to find me in their system, and was only able to tell me he would "email the case manager so she would come in contact with me to arrange a call".

My Q: what is the latest Cafcass can contact parents before the court date?

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Cafcass 1st call 3 weeks 2 days ago #106258

hi,

i had hearing earlier this year. cafcass woman rang me on saturday morning. the hearing was on following monday! usually they call you 1 or 2 weeks before the hearing. i don't understand why they didn't just call you as they have your phone number.

you can try ring cafcass main phone number and try chase this up.

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Cafcass 1st call 3 weeks 2 days ago #106259

  • JCCC123
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I rang them today - "case manager will contact you" was the answer.

I'm (fortunately) super busy with work - was expecting to have some options rather than having to cancel stuff to talk with them.

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