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TOPIC: Contact Centre Advice

Contact Centre Advice 1 week 13 hours ago #102266

  • Ferfer
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Hello all. I had my first session at a contact centre on the weekend. It was great to see my two little girls again, but two hours just doesn't cut it for me and I feel really upset when i have to leave them. But only three more visits until the final hearing!!!

Anyway, does anyone have any experience in terms of what notes they take down during these sessions? will they only write anything they think was concerning? Will they or should they not that my eldest daughter said many times "I miss you daddy" and "I love you daddy" will they or should they include the nice things? The thing is, I could not work out if the lady supervising us was taking notes or just playing on her phone. I didn't want to risk having anything negative written about me, so I didn't want to ask if she was actually listening or paying attention. I just played and laughed with my two girls for two hours.

Another thing that raised concerns, is both times I have seen my girls, my eldest tells me about mummys new best friend "Nathan" (the guy i assumed she was having an affair with) She called me Nathan three times during the session, she also said they all went on holiday together. Now CAFCASS informed me that she is still very much single and is "frightened" of men now. But she is clearly in a new relationship, is this something I should share with CAFCASS?

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Contact Centre Advice 1 week 11 hours ago #102275

  • actd
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I think they won't write detailed notes of everything that goes on unless it's particularly noteworthy, but will report on how well contact went. I'm in two minds over whether you should mention that you are being called Nathan, perhaps a side comment after the contact session.

Glad it went well though - contact centres are a lot better than people realise.

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Contact Centre Advice 1 week 10 hours ago #102276

  • Ferfer
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Thanks. I was a little concerned after reading some reviews, people suggesting they treat you badly and look down on you etc. I am going to assume they were some angry dads without manners? But the staff were really friendly and welcoming and did not really intrude on my time with the children. they sat in the corner quietly, the kids hardly noticed her.

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Contact Centre Advice 1 week 8 hours ago #102284

Hi Ferfer

I would hold on the fact that you had a lovely time with your children at that contact centre it sounds like it went very well.

I wouldn't worry to much about the report writing normally it's just things about whether you attended and how you interacted with your children they write about but from what you have said doesn't seem like there are any issues which is very positive.

I don't think they are going to be to bothered about mummy's boyfriend I'm guessing you may have concerns about him with the children which is understandable but generally they tend to not involved unless something bad happens, if you keep bringing him up they might just think your jealous which won't make you look good maybe just mentioned your solicitor if you have one

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Contact Centre Advice 1 week 7 hours ago #102285

  • Ferfer
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Thanks. I did mention it to my solicitor. It does not bother me one bit she is with someone else, I dont care at all. It is the fact that due to all the horrific abuse she received (none of which is true by the way) it is written in the CAFCASS report that she is so traumatised by this all, she no longer trusts men and is not seeking a relationship. She said men scare her now and she no longer trusts them.

I am stuck though as i have been informed that the lady assigned to our case has left CAFCASS and she was told to attend the final hearing. CAFCASS do not know who is taking over our case and what is going to happen. So i am not sure if I will have to be interviewed again or not?

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Contact Centre Advice 1 week 6 hours ago #102288

  • Yoda
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Hi

Glad that your sessions have gone well. Contact centres generally are fine, it's just extreme cases you read about.

Speak to your solicitor about the change o Cafcass officer - the court may issue new directions about the final hearing.

Notes are usually quite general. If the notes mention the other guy's name, it might be that your solicitor can mention these during cross examination if it takes place.

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DAD.info Moderator

I have several years experience supporting parents in family proceedings as a McKenzie Friend. I am, however, not a lawyer or barrister and my responses are based on my own opinions or experiences of the family court.
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