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[Solved] CSA


Posts: 2
Registered
Topic starter
(@Jules24)
New Member
Joined: 12 years ago

My son has a 9 year old daughter. There is no relationship with the mother who, quite frankly, is not a nice person and plays games all the time about access.
We haven't seen Beth for a year now as mum n a new relationship and has twin daughters with him She says her new partner is Beths dad and we all need to stay away!
There is a long history of "you can see her - you can't see her" - I am sure you know how it goes.
My son is not on her birth certificate.
My son has been paying child maintenance direct to the mum at a figure agreed between them. He has paid every month direct to her bank from his bank account.
Now the mum has approached CSA and said he hasn't been paying and CSA have told my son they will calculate the arrears and get back to him about future payments.
They don't seem to care that he has been paying every months for years.
What can he do? He can't afford for them to take his money especially when he has been paying anywa.
We are at our wits end with this and the CSA seem to believe everything the mum says even though she is a habitual liar and my son can prove he has been paying.
Please help.

4 Replies
4 Replies
 Mojo
Registered
(@Mojo)
Joined: 12 years ago

Illustrious Member
Posts: 8551

Hi there

As long as your son can prove he has made the payments then it should work out ok.

CSA is only payable from the day that the receiving parent contacted them and opened a case, arrears would only be from that point. You do have the right of appeal and there's information about that in a sticky at the top of this section.

If all else fails I would suggest that your son contacts his MP....others here have been helped in this way.

I have moved this topic to the Child Maintenance section as you might get more of a response there.

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Registered
(@Jules24)
Joined: 12 years ago

New Member
Posts: 2

The CSA claim they wrote to my son in February but he has never received anything from them until October 2013
in a letter which said "they had been advised that his circumstances had changed"
Surely if they had written to him in February and he hadn't replied then they would have acted much sooner.
It seems so unfair that, even though they cannot prove that they sent a later in February, he has to accept their word for it!!
It isn't as if he was trying to avoid them as he was already paying for his daughter direct to the mother.
Why is their word taken as gospel and my son is branded a liar?

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Registered
(@daver)
Joined: 12 years ago

Noble Member
Posts: 1020

I have recently jumped through the CSA?CMS hoops and I recieved a letter informing me of the case opening and was told that they had sent another to collect my financial details which I never received.

In the end I sorted it out as I faxed the detail to them and drove it to a conclusion.

The excuse you will get is that the letter was sent by another company.

Not sure what you can do, complain, ask for proof that it was posted but I dont know if it will get you very far.

Some others may have some experience that they can pass on.

Do you now know who the case worker is? You can go direct to them and drive things through quickly.

The only advice I would give is be polite and helpful and maybe they can help and you did not get the original, 2 in my opinion, letters.

Regards,

Dave

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Registered
(@daver)
Joined: 12 years ago

Noble Member
Posts: 1020

Oh, make sure any payments that are made have an audit trail and are clearly marked "child maintanence" so that his ex cannot disput that she has not recieved payments.

Bank transfer is a good way, not cash. 🙂

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