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hi all
in April 11 i phoned csa asking for the outstanding amount owing to my ex wife not inc the arrears owing to the state and got so many conflicting numbers , so i e mailed my mp explained what was happening
i received i letter from him via csa saying my arrears was £3,135.02 of which £1814.57 was due to my ex wife which if true will be paid off October 2012
i again wrote to csa in November 2011 sent prof of payments and table showing how much csa arrears i have paid which my ex wife matched amounts paid
but now they saying i owe £4901.28 and of which my ex wife arrears are £3580.83
i have now e mailed csa printed a copy to send recorded delivery and writeen back to my mp
how can they say i owe mre in space of 5 mths when i have paid every month the agreed amount to my ex wife
Hi There,
I'm not sure how they manage to work this out, it sounds as though you are doing what you should by involving your local MP.
I will ask the CMO to drop by and coment though.
Darren
yes please i am at my wits end
i have access with my 2 sons and don't begrudge paying i understand i owe money to state which again i dont mind but i dont want to pay my ex extra arrears if she not in titled to them
Hi,
I'm Sarah, the Child Maintenance Options Consultant.
Thank you for your question. I’m sorry but we can't look into individual cases here and you will need to contact the CSA. I am sure they will be happy to answer your questions. You can find contact details on any letter the CSA have sent to you. Or, you can find the right number here: https://www2.dwp.gov.uk/csa/v2/en/contact/index.asp
I hope this will help.
Sarah
If possible, go and see your MP, purely because putting a face to the problem makes it a little more personal. Take along all details, with a copy that you can leave with the MP, as well as full details of everything that has happened. Personally, from my own experience of meeting my own MP at the time, having that face to face discussion was better than any email or letter.
I think thats great advice from actd, a letter is easy to pass on, it's a lot harder to forget a person talking to you.
thats everyone for great advice i did ask when his is sugery open said be quicker to post/ scan copy of letters i have
so i have now wait
- Samaritans – call 116 123
- Shout – text the word ‘Shout’ to 85258
