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hello, I have two children from two separate mothers, was paying both in a agreed amount, mother B went to CMS demanding she wanted more, spoke to CMS and showed how much I was paying ( it was over the calculated amount I was required ). I told them I had a son aswell to add into the calculations and they asked for proof, I provided payments and details to speak to mother A, which they did and she confirmed I pay her and I’m the father etc. 4 months later they send me a email at 22:17 saying they’ve rejected that I have a son based on no evidence, I did not see this email due to how late at night it was sent, I woke up a few days ago to multiple emails from them saying I owe them and mother B £2495 with £200 weekly payments, I called and said I do not because I pay for my son too and they said they can not go back and backdate but could add my son to it all now for the future and told me they would call back and not heard anything since, what can I do? Do I have a leg to stand on to get the £2495 squashed and they are refusing to put my son onto the calculations, it’s resulted in mother A to be calling them when she can. Any advice is welcome, I’m not sleeping and the stress is overwhelming me.
thank you
Hi,
Are you or partner claiming child benefit for son that lives with you? If so send a child benefit letter to CMS. Can scan and upload it to them in online account.
I would recommend this group for paying parents. very useful:
https://facebook.com/groups/239699060076601/
@bill337 thanks for replying Bill, my son doesn’t live with me but I sent them evidence of payments to him and they spoke to the mother and confirmed that he was my son, they then rejected it 4 months later and they saying I owe the mother of my daughter £2495 because in there eyes I only have one child to pay for, I explained to them I pay for my son and said you’ve seen payments to the mother of my son and they said they can’t do anything about it because it’s been months since they rejected the evidence I sent. I sent the evidence last June, they rejected it in October and are now demanding money and saying it’s my fault it got rejected because I didn’t appeal it within a month of it getting rejected, I’m completely lost, i lost my job 6 weeks ago and have only just found another one, I told them I wasn’t working and they threatened over the phone and in text about taking me to court and taking my assets, any advice is welcome or if someone knows any legal aid to help me please
@lockey180 hi. As far as I know, they can take into account another child that you financially support, even if they don't live with you. I think you should make a complaint. Recommended this support group for paying parents, very useful:
@bill337 thank you for replying Bill, I’ve made a complaint over a week ago and not received a response! I don’t have Facebook so unable to use the support group you recommended, thank you for offering it to me though
- Samaritans – call 116 123
- Shout – text the word ‘Shout’ to 85258
