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CAFCASS unbelievabl...
 
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[Solved] CAFCASS unbelievable!


Posts: 555
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Topic starter
(@boycieuk)
Prominent Member
Joined: 12 years ago

Can you believe it?

The CAFCASS officer actually took it upon herself to email the judge tomorrow ahead of the non-molestation hearing to say I have not taken the section 7 seriously! This is the same officer who has refused to read my statement in response to my wifes allegations, and informed my wife who told the judge that the CAFCASS officer had already decided that she would recommend supervised contact. When I emailed her about this she did not deny it! Luckily the judge on tuesday said she wouldnt listen to what they wrote.

The background is I was due to have a meeting with CAFCASS tomorrow/friday 30th. Instead at the molesation hearing on tuesday - the judge was so concerned with the ex's behaviour, she wanted to bring us back to ensure she hands over the kids as she saw through her false claims of being in fear. Clearly my wife did not comply with this and we are returning tomorrow.

I sent an email to CAFCASS on tuesday, giving them notice saying depending on whether she hands the kids over on wed I may need to go back to court on friday. The officer replied saying I need to attend her meeting. So on wednesday I tell her my wife has failed to comply so we are going back to court. Can she suggest some dates. The CAFCASS replies with a date. I ask if it is possible to organise a morning appointment and she replies this morning (thursday) to give me two dates which was great. So I don't have email access during the day today and when I turn on my phone I see an email from the officer to the courts claiming I am not taking this seriously.

I did reply to confirm a date but the damage may have been done.

Can I make a complaint? And can I request now that she doesnt do my section 7 as she has created animosity.

BW

12 Replies
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(@Enyamachaela)
Joined: 12 years ago

Honorable Member
Posts: 539

Blimey you don't need reactions like that do you Boycie. Yes of course you should complain. And request another CAFCASS Officer! At least you have the Judge on your side!

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(@boycieuk)
Joined: 12 years ago

Prominent Member
Posts: 555

Thank you for the reply - who specifically should I complain to (ie her line manager) or is there someone higher up in the chain??? 🙂

BW

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(@Nannyjane)
Joined: 13 years ago

Illustrious Member
Posts: 5426

In the first instance you would complain to her manager Boycie but if you don't get satisfaction then CAFCASS have a complaints procedure, I'll find the link for you.

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(@boycieuk)
Joined: 12 years ago

Prominent Member
Posts: 555

Thanks NJ - knew you'd come to the rescue 🙂

What are the chances of getting a different officer given this one has already spoken to my wife?

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(@Enyamachaela)
Joined: 12 years ago

Honorable Member
Posts: 539

Yes as NJ says, write to the line manager first.

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(@Nannyjane)
Joined: 13 years ago

Illustrious Member
Posts: 5426

There is a possibility, as long as the Manager is open to your complaint. The fact that the judge has already signalled that they don't believe your wife, then CAFCASS should take that on board.

As the judge has already told you that what the report says will not change her mind then I think you can feel reassured by this.

It's obvious that the officer you have been dealing with has already made her mind up before completing her investigations. You can make this point and the fact that you are a professional and respect the work that they do as professionals. To suggest you are not taking this seriously could not be further from the truth!

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(@Nannyjane)
Joined: 13 years ago

Illustrious Member
Posts: 5426

Hers a link to the CAFCASS complaints procedure.

www.cafcass.gov.uk/contact-us/feedback-and-complaints.aspx

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(@shaun)
Joined: 12 years ago

Eminent Member
Posts: 28

MAKE AN OFFICIAL COMPLAINT MATE.

PUT ON THE LETTER ''OFFICIAL COMPLAINT'' AT THE TOP OF THE LETTER SO THERE IS NO DOUBT.

UNBELIEVABLE, CAFCASS ALWAYS SIDE WITH THE PARENT WITH CARE !!!!!!!]

CRAPCASS TOLD ME TO STAY AWAY FROM MY SON, HAVE NO CONTACT, DO NOT GO ON HIS BIRTH CERTIFICATE, DO NOT GET PR TO HIM, PLUS HAVE MY OWN CHILDREN WITH MY NEW PARTNER !!!!!!!!!!!

BECAUSE OF CRAPCASS MY CHILD HAS MET ME FOR X8 MINUTES IN 11 YEARS - NO SAFE GUARDING ISSUES WHATSOEVER AND MORE THAN HAPPY TO PAY SUPPORT BUT NOT ALLOWED BY MOTHER.

JUDGE SAID, I HAVE UPMOST COMMITMENT BUT CHILD DOES NOT LIKE ME - I WONDER WHAT MOTHER HAS SAID TO HIM FOR 11 YEARS. ITS SO OBVIOUS PARENT ALIENATION.

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(@Jasey78)
Joined: 14 years ago

Estimable Member
Posts: 110

boycieuk in my experience i doubt the manager would want anything to do with your complaint He/she will mention the cafcass complaints procedure which is independent from the cafcass manager.

@ shaun i empathise with you mate... So far ive not seen my son in 7years through parental alienation and it is crippling me. I'd hate to imagine how it feels after 11 years. If you ever fancy a natter just give me a shout and i'll try and help the best i can.

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(@PS)
Joined: 12 years ago

Trusted Member
Posts: 34

Complaining to CAFCASS, they are almost untouchable, when I complained they kept telling me the case was closed and they had no further input. So after telling the judge I should only have contact centre access they now have walked away.
If you follow the complaint procedure and keep telling them their response isn't good enough eventually they inform you the only way to continue with your complaint is via your MP to the ombudsman. So I have arranged to see my MP and we should all do the same. Eventually they may realise that CAFCASS are not fit for purpose.
Did anyone see the Tonight program last night about kids with no fathers, I'm pretty sure they never mentioned that actually there are lots of dads who want to see there kids but are prevented by CAFCASS and our legal system and vindictive ex-partners !!

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(@Nannyjane)
Joined: 13 years ago

Illustrious Member
Posts: 5426

Whilst I agree up to a point, there have been members that have had a result from approaching the manager....so these things must be tried before moving on to the next step.

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(@boycieuk)
Joined: 12 years ago

Prominent Member
Posts: 555

Thanks to all....much appreciated. Spoke to her line manager and cc'd her managers manager 🙂

The only problem I will face is that another officer may take 12 weeks. The deadline to write the report is Sept 16th and the interview is on the 10th.

Should I accept a managerial attendance and supervison of the case?

Im gonna bring my social worker sister to attend.

BW

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