Hi all, just signed up here, my ex was demanding more money for my daughter when i said no, she went to cms, ive had the letter through the post, but it doesnt give me much info, i cant login in online as theres no 7 digit pin, and i think she hasnt told them that i have my daughter 2 nights a week, and also i pay for my other daughter from another relationship, any help will be great.
hi,
I remember I had to phone them to get the pin numbers set up for the self service account. you can call them on 0800 171 2345. can expect a long wait. did the letter include a payment plan for you? also do you have a court order?
Hi Bill337,
im going to call them in the morning, no court order, the letter didnt have very much info on it, it doesnt even say what they say i should be paying, although it seems shes not given them all the info, that i have another child i pay for, and i have my daughter over night 2 nights a week.
CMS can be slow to deal with. When I applied to the CMS I was dealing with a different person every time I called and received different advice.
Once CMS is set up you can apply for a variation to reflect the amount of shared care and that you are paying maintenance for another child. However, be prepared for that to take time too.
Is the 2 nights per week agreed between you and your ex and do you have proof? Or was it the result of a court order? Reason for asking is that CMS may not agree with a variation for shared care without any evidence.
My ex knows how to play the CMS. Any time son is with grandparents does not count and ex ensure I see my son for a maximum of 51 nights per year (I work mostly outside the UK). So, there is no variation for shared care even though son stays with my parents most weekends.