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CMS Incompetence has cost me my job.

 
(@didogberry)
New Member Registered

Hi all.

As per the title, the CMS, despite being told multiple times, have my wage completely incorrect. Both of my kids are now adults and have left home. Sadly, their mother has lied about the amounts I have been paying her and the CMS are calculating arrears based on a wage I haven't been earning for some years (around 80% higher than I was on until recently).

I have sent them proof that I have paid, and have sent them proof of my earnings over the same period - showing that I have, in fact, slightly overpaid.

They are claiming that I owe thousands in back pay, have added a penalty for not paying(?), as well as a collection fee, which now adds another couple of thousand to the total.

They sent a text telling me to pay around £50 per month, then a week later told me that they'd sent a deduction of earnings letter to my employer asking them to deduct around £1300 per month (around £200 more than I earn). The next day they sent a text directly to me, telling me to pay nearly £1400 per month.

Then a week after that, sent a letter asking my employer to deduct £200 per month. Then 3 days later sent me a (electronic) letter telling me to pay £850 per month, a week after that sent a text telling me to pay £200 a WEEK.

My employer is in a sector where any financial impropriety or even simple incompetence is "frowned upon", and immediately asked me to resign, which I did.

I have asked for a mandatory reconsideration, but this, despite being done by recorded and signed-for post, has been ignored.

I now have no income and as such, so nothing to deduct from. This isn't too much of an issue for me, as I have savings that will pay my bills for quite some time and am intending to set up as a sole trader.

Will they now go straight to my bank accounts?

Quote
Topic starter Posted : 01/11/2023 11:18 am
(@bill337)
Illustrious Member

Hi,

When CMS take enforcement action, they can take money from your bank accounts. They can also send bailiffs to your property if they wish.

I suggest you urgently write to your MP and ask them to intervene on your behalf. Email them and CC in:

correspondence@dwp.gov.uk 

Also recommend you join this support group for paying parents:

https://m.facebook.com/groups/239699060076601/?ref=group_browse&paipv=0&eav=AfbTmXnkWyW-IpA9aJVHs_bgkBg6BNkHJaBc7naVsnScKCC994_xD8XGpSXdjYcE9Zo

 

ReplyQuote
Posted : 01/11/2023 12:15 pm
Svemirko reacted
(@didogberry)
New Member Registered

@bill337 Cheers. I'll be taking out all monies and keeping it in cash until this gets sorted out in that case.

ReplyQuote
Topic starter Posted : 01/11/2023 12:56 pm
Svemirko
(@svemirko)
Eminent Member Registered

I have to say almost same happened to me as well. My ex has called them, told them I am abusing her (I live 110 miles away from her) and they put collection order on my wages, which tripled amount I was paying and made me live out of £70 a month (for bills and food). I had to leave my work after year they were taking money from my account and now, even when I am on Universal Credit, they are taking money directly from them. 

This is seriously shocking, I am still trying to sort this out, but when I get somebody from CMS, they tend to use word "computer thinks" and I cannot get off Collect and Pay yet. since may 2022.

ReplyQuote
Posted : 30/11/2023 1:14 pm
(@bcks109)
Active Member Registered

My question to you is. Did you ever receive an arrears notice before CMS started enforcement action?

 

Posted by: @didogberry

Hi all.

As per the title, the CMS, despite being told multiple times, have my wage completely incorrect. Both of my kids are now adults and have left home. Sadly, their mother has lied about the amounts I have been paying her and the CMS are calculating arrears based on a wage I haven't been earning for some years (around 80% higher than I was on until recently).

I have sent them proof that I have paid, and have sent them proof of my earnings over the same period - showing that I have, in fact, slightly overpaid.

They are claiming that I owe thousands in back pay, have added a penalty for not paying(?), as well as a collection fee, which now adds another couple of thousand to the total.

They sent a text telling me to pay around £50 per month, then a week later told me that they'd sent a deduction of earnings letter to my employer asking them to deduct around £1300 per month (around £200 more than I earn). The next day they sent a text directly to me, telling me to pay nearly £1400 per month.

Then a week after that, sent a letter asking my employer to deduct £200 per month. Then 3 days later sent me a (electronic) letter telling me to pay £850 per month, a week after that sent a text telling me to pay £200 a WEEK.

My employer is in a sector where any financial impropriety or even simple incompetence is "frowned upon", and immediately asked me to resign, which I did.

I have asked for a mandatory reconsideration, but this, despite being done by recorded and signed-for post, has been ignored.

I now have no income and as such, so nothing to deduct from. This isn't too much of an issue for me, as I have savings that will pay my bills for quite some time and am intending to set up as a sole trader.

Will they now go straight to my bank accounts?

 

ReplyQuote
Posted : 26/01/2024 1:35 am
(@bcks109)
Active Member Registered

Write a complaint letter to them, include your payments that you have made. Also include Chapter 55 from here https://assets.publishing.service.gov.uk/media/659d3616aaae22001356dc3d/volume-6-collection-and-enforcement.pdf  

ReplyQuote
Posted : 04/02/2024 9:32 am
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