Hello All,
To give some context to this... I have been battling with CMS for about 2 years now because when my ex-partner and I split she rang them and lied about how much I have my daughter. After a long court battle, I got in writing how much I have her. I thought it was all sorted and to my shock late last year found out that CMS still had me down as not having her even though they had the court order.
I spent 4 months of long phone calls and sending proof of the court order and payments and finally in November last year they overturned their decision granted me back the money I was owed. My ex-partner did not like this and has consistently rung the CMS feeding them lies about me not having my daughter in order to keep the payments up. I pay on time and never deviate from what is written on the portal.
the last abusive message I received from her told me she rang the CMS and they told her I was lying (which I'm not) and that I need to pay her back all the money that was given to me in arrears otherwise she is going to initiate the collect and pay which will, in turn, cost me more money.
Can someone on here help me with what to do? I can't believe for a second that they would just change me to collect and pay because she says so, but I'm very worried and this is causing me a lot of stress because I just want the right amount to be sorted and I can pay it every month and not worry. Is there a way I can stop her from lying to them to get what she wants? It seems like they just take her word for it.
Thank you.
hi,
I would suggest you put in a complaint that your feeling harassed by both CMS and your ex. email to these addresses together:
arlene.sugden@dwp.gov.uk
correspondence@dwp.gov.uk
also would be good idea to copy in your local MP to those emails.
CMS would need good reason to put you on collect and pay, e.g. you missed payments or stopped paying. Would suggest ignore any messages from your ex that are maintenance-related. only communicate about child arrangements.