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Please help. Advice neeeded.

 
 Jdg
(@jdg)
New Member Registered

Hi All. Got text this morning informing me my child maintenance payments are increasing by almost £300 month. I have always informed cms of my income and paid on time the full amount every month. I have today been informed by CMS this is to cover arrears. I was not made aware of arrears until today.

As instructed by CMS last year, I was not paying for one of my children who is over 18 and not in FT education. 

 
Apparently it has now been decided she is in FT education and this has left me with huge arrears through no fault of my own.

While I appreciate and take on board it is my responsibility to support my children, I do so based on the information provided by CMS. If an error has been made by them, decisions delayed or information not given in a timely manner by the other parent do I have any form of redress as I am panicking over the extra payments.

Thank you.

Quote
Topic starter Posted : 24/04/2024 12:43 pm
(@bill337)
Illustrious Member

hi,

what you should do is call CMS and tell them you are really struggling with cost of living and not able to afford this increase. Ask can they make the arrears more affordable, they usually can spread out the arrears repayments over 2 years. maybe  more.

 

if they made mistakes and were responsible for these arrears, you should contact your MP and ask them to make complaint to CMS.

ReplyQuote
Posted : 24/04/2024 4:33 pm
 Jdg
(@jdg)
New Member Registered

@bill337, thank you for your reply. My CMS case worker is calling me today and I hope for a full explanation. I will take it from there….

ReplyQuote
Topic starter Posted : 25/04/2024 2:20 pm
Bill337 reacted
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